Refund policy

Return & Exchange Policy At Armano Perfumes, we take pride in the quality and craftsmanship of every fragrance we create. Because scent is deeply personal, we encourage you to explore our detailed descriptions and note breakdowns before purchasing to ensure your selection feels right for you.

Blind Purchase Policy

All sales are final when fragrances are purchased without prior sampling (“blind buying”). Due to hygiene and product integrity reasons, we are unable to accept returns or exchanges for these purchases. We recommend reviewing each scent’s description and notes carefully—or asking if sample sizes are available—before making your decision.

Damaged or Faulty Items

If your order arrives damaged or the product is defective, please reach out to us within 7 days of receiving your parcel. We’ll happily arrange a replacement or full refund once the issue is verified.

Exchanges

Unfortunately, exchanges are not available for blind-bought items. Each order is made to your specific request, so we cannot offer swaps once a fragrance has been opened or used.

How to Return a Damaged Item

To initiate a return, contact our support team and include your order number along with details and clear photos of the issue. Returns and replacements are processed once the original product has been received and inspected at our facility. Please allow 7–10 business days for completion.

Shipping Responsibility

Return postage costs are the responsibility of the customer unless the item is confirmed to be faulty or damaged on arrival. Original delivery fees are non-refundable.

Sale & Discounted Items. 

Products purchased during a sale or with promotional pricing are final and not eligible for returns or exchanges. Customer Support If you have any questions or concerns, our team is here to help. Reach out via our contact form or email—we’ll respond as quickly as possible.